Terms of Service

You must be at least 18 years old and able to form a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that all information you provide is accurate and truthful.

You confirm that you are the owner of the property described in your request, or that you are legally authorized to request work on that property on the owner's behalf.

Renoowl is a free lead-matching service that introduces homeowners to independent, third-party contractors for remodels, additions, and new builds. Renoowl is NOT a contractor, construction company, general contractor, broker, or agent, and does not perform, supervise, manage, inspect, or guarantee any construction work.

Renoowl does not employ, control, endorse, or act as the representative of any contractor. Any contract, estimate, price, schedule, workmanship, warranty, permit, license, or dispute is solely between you and the contractor. Renoowl is not a party to that relationship and assumes no responsibility or liability for it.

The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Renoowl does not warrant that the Service will be uninterrupted, error-free, secure, or that any contractor introduced will meet your expectations.

While we may screen contractors in our network, we make no representation or warranty regarding any contractor's licensing, insurance, bonding, qualifications, background, availability, pricing, or the quality, safety, legality, or timeliness of their work. You are solely responsible for independently verifying a contractor's credentials, licenses, insurance, and references, and for making your own hiring and payment decisions.

By submitting a request, you expressly consent to be contacted by Renoowl and by matched contractors at the phone number and email address you provide, including by automatic telephone dialing systems, prerecorded or artificial voice messages, and text (SMS/MMS) messages, regarding your project — even if your number is on a Do-Not-Call list.

Consent to receive marketing communications is not a condition of using the Service or of any purchase. Message and data rates may apply. You may opt out at any time by replying STOP to text messages, using the unsubscribe link in our emails, or contacting us at contact@renoowl.com.

You agree to use the Service only for lawful purposes and not to: submit false, misleading, or fraudulent information; impersonate any person or entity; interfere with or disrupt the Service; attempt to gain unauthorized access to any systems; scrape, harvest, or collect data from the Service; or use the Service in violation of any applicable law or regulation.

We reserve the right, at our sole discretion, to refuse service, remove content, or terminate your access at any time and for any reason, without notice or liability.

To the fullest extent permitted by applicable law, in no event shall Renoowl, its officers, directors, employees, affiliates, or agents be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or property, arising out of or relating to your use of (or inability to use) the Service, any interaction, contract, or dispute with a contractor, or any work performed or not performed by a contractor, whether based in contract, tort, negligence, strict liability, or otherwise, and whether or not Renoowl has been advised of the possibility of such damages.

To the maximum extent permitted by law, Renoowl's total aggregate liability for any and all claims arising out of or relating to the Service or these Terms shall not exceed one hundred U.S. dollars (US $100.00). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Renoowl and its officers, directors, employees, affiliates, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms or any applicable law; (c) any agreement, dispute, or interaction between you and a contractor; or (d) any content or information you submit.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved through final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court.

Class Action Waiver: To the fullest extent permitted by law, you and Renoowl agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. If the class-action waiver is found unenforceable, the arbitration agreement shall be void.

The Service may contain links to third-party websites or services that are not owned or controlled by Renoowl. We are not responsible for the content, privacy practices, or conduct of any third party. Your dealings with any third party, including contractors, are solely between you and that third party.

All content on the Service, including logos, trademarks, text, graphics, and design, is owned by Renoowl or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.

We may modify these Terms at any time by posting the updated version on this page with a new effective date. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

If any provision of these Terms is found to be unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Renoowl regarding the Service.

Questions about these Terms? Contact us at contact@renoowl.com.